What Your Account Terms Cover
Our Terms & Conditions set the rules for opening, using and closing an account, including accurate account details, phone verification and protection of login credentials. They also explain how wallet records are matched to your account when you use DANA, OVO, GoPay, QRIS, bank transfer or
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a virtual account. Access to the account and its categories depends on local law, and some functions may be unavailable where local law does not permit them. Before confirming an account step, check the current wording on this page and the account screen. If a payment
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status does not match your receipt, keep the reference and contact support through the account support path so we can check the record.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.